We provide a variety of operations management services for our Partners and Clients, including:

Turnkey Operations Management

Under the terms of a comprehensive Operations Management Agreement, VisionMaker Worldwide will oversee, administer and coordinate – on behalf of municipalities, Partners and Clients – all facets of day-to-day operations at entertainment and leisure destinations, including attraction operations, restaurant and retail management, administration, marketing and sales, maintenance, etc.

VisionMaker Worldwide’s Operational Assessment 

When a potential Partner or Client approaches us seeking assistance with an operating entity – whether it’s a newly-opened destination seeking to establish its presence in the marketplace, or an established destination seeking to improve its performance, or a destination in transition evaluating growth or exit alternatives – our recommended first step is VisionMaker Worldwide’s proprietary Operational Assessment. During this 60-day to 120-day engagement, we thoroughly assess all key revenue and expense drivers, identifying strengths that need to be bolstered and opportunities for improvement. Based upon this work, VisionMaker Worldwide then delivers a standardized Operational Assessment document that provides detailed prescriptions for improvement.

Customized Engagements

For destinations with focused professional services needs, VisionMaker Worldwide will work with existing management teams to address specific concerns and opportunities.  VisionMaker Worldwide’s services include:

1. ■strategic and business plans
   

2. ■enterprise valuations and project pro form analyses
   

3. ■supply/demand analysis and long- and short-term demand forecasting
   

4. ■efficiency improvement and process re-design
   

5. ■revenue enhancement and cost-cutting initiatives
   

6. ■sponsorships and strategic alliances
   

7. ■special events
   

8. ■branding and positioning strategies
   

9. ■pricing & promotion strategy
   

10. ■customer research and market segmentation
    

11. ■standard operating procedure development
    

12. ■operational readiness
    

13. ■back-of-house management
    

14. ■manpower planning, staffing & training and employee/customer satisfaction

Operations Management